Last updated: 22 July 2026
Pharmacy Weight Loss Congleton
GPhC Registration No. 9012511
Effective Date: July 2026
Please read these Terms of Service carefully before using our online pharmacy services. By placing an order or registering with us, you agree to be bound by these terms.
Pharmacy Weight Loss Congleton is a General Pharmaceutical Council (GPhC) registered online pharmacy operating in Congleton, United Kingdom. Our GPhC registration number is 9012511. You can verify our registration at www.pharmacyregulation.org.
To use our services, you must:
We reserve the right to refuse service to any individual who does not meet our clinical eligibility criteria. Our prescribers and pharmacists make all final decisions regarding suitability for treatment.
All prescription medications supplied by us require a valid prescription issued by a registered UK prescriber. Prescriptions are issued only after a thorough review of your medical questionnaire and, where appropriate, additional clinical assessment.
You must provide honest and complete medical information. Providing false or misleading information to obtain a prescription is illegal and may result in immediate termination of your account and referral to appropriate authorities.
Prescriptions issued through our service are for your personal use only and must not be shared with others.
Payment is required in full at the time of ordering. We accept major credit and debit cards and other secure payment methods as displayed at checkout. All transactions are processed securely using industry-standard encryption.
Prices displayed on our website include VAT where applicable. We reserve the right to amend pricing at any time, but changes will not affect orders already confirmed.
If a prescription cannot be issued following clinical review, you will receive a full refund of the consultation and medication fee.
Once your order has been reviewed and approved by our pharmacist, we aim to dispatch your medication within 1 working day. Deliveries are made via a tracked courier service to your specified UK address.
We cannot be held responsible for delays caused by courier services, incorrect addresses provided by customers, or circumstances beyond our reasonable control. It is your responsibility to ensure someone is available to receive your delivery or that a safe delivery arrangement is in place.
Medications will be packaged discreetly and in accordance with pharmaceutical storage requirements.
You may cancel your order before it has been approved by a prescriber for a full refund. Once a prescription has been issued and your order has been dispatched, we are unable to offer a refund in accordance with the Medicines Act 1968 and GPhC guidance, as medications cannot be resold or reused once dispensed.
If you receive a damaged or incorrect item, please contact us within 48 hours of receipt and we will arrange a replacement or refund as appropriate.
The information provided on our website and through our consultation process is for guidance purposes only and does not replace professional medical advice. Our services are not a substitute for your NHS GP or other healthcare providers.
If you experience any adverse effects or medical emergencies after taking your medication, stop use immediately and seek urgent medical attention. Always carry a list of your current medications when attending medical appointments.
We strongly recommend that you inform your GP of any medications prescribed through our service.
We handle your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is used solely for the provision of pharmacy services and will never be sold to third parties.
We aim to respond to all data-related enquiries within 48 hours. To exercise your data rights, please contact us via our website.
These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For any queries regarding these terms or our services, please contact us through the details provided on our website. We are committed to resolving any concerns promptly and professionally.